tag:status.woodpecker.co,2005:/historyWoodpecker.co Status - Incident History2024-03-29T01:06:55+01:00Woodpecker.cotag:status.woodpecker.co,2005:Incident/199469152024-02-10T10:00:56+01:002024-02-10T10:00:56+01:00Maintenance works scheduled at Woodpecker.co<p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>10:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>08:30</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>11:46</var> CET</small><br><strong>Scheduled</strong> - We have scheduled some maintenance work at Woodpecker.co, which will begin at 8:30 am CEST time on Saturday and will last approximately 1.5 hours. <br /><br />This may cause application downtime and result in delays in email delivery.</p>tag:status.woodpecker.co,2005:Incident/193681312023-12-15T14:24:10+01:002023-12-15T14:24:10+01:00Limited capabilities to verify certain types of email addresses<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>14:24</var> CET</small><br><strong>Resolved</strong> - We're pleased to announce that our partner has successfully resolved their technical difficulties. Prospect verification is fully functional.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>17:09</var> CET</small><br><strong>Monitoring</strong> - We want to inform you that one of our partners is currently experiencing technical difficulties. As a result, some newly added prospects might not be verified before contacting them. <br /><br />For more information and real-time updates, please visit: https://status.usebouncer.com/</p>tag:status.woodpecker.co,2005:Incident/192578722023-12-04T11:11:57+01:002023-12-04T11:11:57+01:00Some components of our app might not be working properly.<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>11:11</var> CET</small><br><strong>Resolved</strong> - We are pleased to inform you that all services have been restored to their full functionality following our monitoring period.<br /><br />Your understanding is greatly appreciated throughout this process. Should you encounter any anomalies, please don't hesitate to contact our Support team.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>16:27</var> CET</small><br><strong>Update</strong> - We are optimistic that the issues have been addressed and all services have returned to normal. Our team continues to monitor the situation for any potential setbacks. <br />If you experience any unusual behavior, please contact our Support team.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>13:00</var> CET</small><br><strong>Monitoring</strong> - Significant progress has been made, and services have been partially restored. While we continue working on a complete resolution, most functionalities are now available.<br /><br />We appreciate your ongoing patience and understanding as we work toward full recovery.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>12:27</var> CET</small><br><strong>Update</strong> - Our team is making progress in resolving the issue. However, Web and API components remain temporarily unavailable. We are dedicated to restoring all functionalities.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>11:29</var> CET</small><br><strong>Identified</strong> - We have identified the root cause of the service disruption. Restoring the full functionalities of the affected services is our highest priority.<br /><br />We will provide further updates as we make progress.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>10:52</var> CET</small><br><strong>Investigating</strong> - The app.woodpecker.co page is temporarily unavailable. Campaigns are not being sent. API is not available. We apologize for the inconvenience and we are working towards a fast resolution of these issues.</p>tag:status.woodpecker.co,2005:Incident/189517202023-10-28T13:03:19+02:002023-10-28T13:03:19+02:00Maintenance works scheduled at Woodpecker.co<p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>13:03</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>10:03</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>10:02</var> CEST</small><br><strong>Scheduled</strong> - We have scheduled some maintenance work at Woodpecker.co, which will begin at 9:30 am CEST time on Saturday and will last approximately 3.5 hours. <br /><br />This may cause application downtime and result in delays in email delivery.</p>tag:status.woodpecker.co,2005:Incident/180303342023-08-05T12:30:11+02:002023-08-05T12:30:11+02:00Maintenance works scheduled at Woodpecker.co<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>12:30</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>08:31</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>13:17</var> CEST</small><br><strong>Scheduled</strong> - We have scheduled some maintenance work at Woodpecker.co, which will begin at 8:30 am CEST time on Saturday and will last approximately 4 hours. <br /><br />This may cause application downtime and result in delays in email delivery.</p>tag:status.woodpecker.co,2005:Incident/179233872023-07-22T10:01:17+02:002023-07-22T10:01:17+02:00Maintenance<p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>10:01</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>08:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>17:20</var> CEST</small><br><strong>Scheduled</strong> - The maintenance will start on Saturday 22nd at 8am CEST. It will last no longer than two hours. <br />During the maintenance, all components of our application may be disabled. Email sending may be interrupted briefly.<br />In order to improve the security and overall experience of the Woodpecker app, occasional maintenance is required. We apologise for any inconvenience that may be caused. Thank you for your understanding. <br />Woodpecker.co Team</p>tag:status.woodpecker.co,2005:Incident/160630632023-02-12T09:00:19+01:002023-02-12T09:00:19+01:00Maintenance scheduled<p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>09:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>08:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>12:55</var> CET</small><br><strong>Scheduled</strong> - We have scheduled some maintenance works at Woodpecker.co.<br /><br />All components of our application will be disabled, and no emails will be sent for an hour.<br /><br />The maintenance work will begin Sunday CET time at 8am.</p>tag:status.woodpecker.co,2005:Incident/126436502022-10-31T12:37:39+01:002022-10-31T12:37:39+01:00Some users may experience trouble with sending process<p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>12:37</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>17:01</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>11:51</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>11:50</var> CEST</small><br><strong>Monitoring</strong> - We are continuing to investigate this issue and we are monitoring the situation.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>09:47</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>09:46</var> CEST</small><br><strong>Investigating</strong> - We are experiencing a temporary issue, which might slightly affect the sending mechanism. Our team is working to identify the problem and implement a solution. <br /><br />We apologize and hope for your understanding.</p>tag:status.woodpecker.co,2005:Incident/100205892022-05-20T11:08:18+02:002022-05-20T11:08:18+02:00Some users may experience delay in sending process<p><small>May <var data-var='date'>20</var>, <var data-var='time'>11:08</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>16:07</var> CEST</small><br><strong>Monitoring</strong> - We are experiencing a temporary issue, which might slightly affect the sending mechanism. During rush hours, some users may notice a delay in the sending process.<br /><br />We recommend that you increase your Delivery time, and decrease the frequency of sending messages.</p>tag:status.woodpecker.co,2005:Incident/99491122022-05-14T18:00:24+02:002022-05-14T18:00:24+02:00Maintenance works scheduled at Woodpecker.co<p><small>May <var data-var='date'>14</var>, <var data-var='time'>18:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>14</var>, <var data-var='time'>06:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>13:30</var> CEST</small><br><strong>Scheduled</strong> - We have scheduled some maintenance works at Woodpecker.co.<br /><br />All components of our app will be disabled for up to 12 hours. <br /><br />The maintenance work will begin Saturday CEST time at 6am.</p>tag:status.woodpecker.co,2005:Incident/97884502022-04-15T15:42:46+02:002022-04-15T15:42:46+02:00Temporary issues at Woodpecker.co<p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>15:42</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>14:56</var> CEST</small><br><strong>Identified</strong> - We are currently experiencing a service interruption that is affecting sending emails from the App. <br />We apologize for any inconvenience this may cause.</p>tag:status.woodpecker.co,2005:Incident/97374932022-04-09T11:00:23+02:002022-04-09T11:00:23+02:00Maintenance works scheduled at Woodpecker.co<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>11:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>09:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>11:18</var> CEST</small><br><strong>Scheduled</strong> - We have scheduled some maintenance work at Woodpecker.co, which will begin at 9am CEST time on Saturday and will last approximately 2 hours. <br /><br />This may result in slower application performance and interruptions in email delivery.</p>tag:status.woodpecker.co,2005:Incident/92666762022-02-11T11:36:47+01:002022-02-11T11:36:47+01:00Mailboxes connected conditionally<p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>11:36</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>16:51</var> CET</small><br><strong>Identified</strong> - Due to the temporary issues, some mailboxes may connect only conditionally. Please contact our Support Team at support@woodpecker.co and they will get back to you with the solution.</p>tag:status.woodpecker.co,2005:Incident/91511432022-02-09T09:45:21+01:002022-02-09T09:45:21+01:00Temporary issue with Webhooks<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>09:45</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>11:48</var> CET</small><br><strong>Investigating</strong> - It seems there are some problems with Webhooks, which may cause delays in sending them. Our team is working toward a fast resolution of these issues.</p>tag:status.woodpecker.co,2005:Incident/84330492021-11-10T10:52:38+01:002021-11-10T10:52:38+01:00Temporary issues at Woodpecker.co<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>10:52</var> CET</small><br><strong>Resolved</strong> - This incident was resolved, users shouldn't experience issues with sending process anymore.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>17:36</var> CET</small><br><strong>Identified</strong> - We identified an issue with delayed sending of first emails and follow-ups. Our dev team is working to identify the root cause and implement a solution.</p>tag:status.woodpecker.co,2005:Incident/82799702021-10-21T11:00:42+02:002021-10-21T11:00:46+02:00Woodpecker Web App unavailable<p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>11:00</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>10:41</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>09:54</var> CEST</small><br><strong>Investigating</strong> - We're experiencing some issues with the accessibility of the Woodpecker App. Our Team is investigating the problem.</p>tag:status.woodpecker.co,2005:Incident/82170952021-10-13T11:58:15+02:002021-10-13T11:58:19+02:00Woodpecker Web App and Woodpecker.co unavailable<p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>11:58</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>11:18</var> CEST</small><br><strong>Monitoring</strong> - Both Woodpecker Web App and Woodpecker.co are operational with possible temporary issues.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>10:20</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>10:16</var> CEST</small><br><strong>Investigating</strong> - We are experiencing a temporary issue due to the maintenance services on our OVH hosting service.</p>tag:status.woodpecker.co,2005:Incident/75736952021-09-01T10:24:53+02:002021-09-01T10:24:53+02:00Degraded Performance<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>10:24</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>10:06</var> CEST</small><br><strong>Monitoring</strong> - We have identified a performance degradation on app.woodpecker.co, such as long loading pages and e-mail sending slowdown during rush hours (2:00 PM to 10:00 PM GMT+2).<br /><br />Our developers are investigating the issue at the moment and working on implementing a fix as soon as possible.</p>tag:status.woodpecker.co,2005:Incident/75011472021-07-14T10:30:31+02:002021-07-14T10:30:31+02:00Maintenance works scheduled at Woodpecker.co<p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>10:30</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>10:03</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>09:47</var> CEST</small><br><strong>Scheduled</strong> - We have scheduled some maintenance works at Woodpecker.co on 2021-07-14 at 10.00 AM (GMT+2).<br /><br />All components of our app will be disabled for up to half an hour.</p>tag:status.woodpecker.co,2005:Incident/74545392021-07-12T10:20:30+02:002021-07-12T10:20:30+02:00Maintenance works scheduled at Woodpecker.co<p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>10:20</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>10:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>15:09</var> CEST</small><br><strong>Scheduled</strong> - We have scheduled some maintenance works at Woodpecker.co.<br /><br />All components of our app will be disabled for up to half an hour. <br /><br />Maintenance starts around 10:00 AM (GMT+2) on Monday as we would like to perform it when as little users' work is affected as possible and will take a couple of minutes.</p>tag:status.woodpecker.co,2005:Incident/67143272021-04-10T12:00:39+02:002021-04-10T12:00:39+02:00Maintenance works scheduled at Woodpecker.co<p><small>Apr <var data-var='date'>10</var>, <var data-var='time'>12:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>10</var>, <var data-var='time'>06:03</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>16:36</var> CEST</small><br><strong>Scheduled</strong> - The maintenance works will start Saturday, on 6 AM CEST time and last for about 6 hours. <br />All components of our app need to be disabled during the maintenance. <br /><br />Occasional maintenance works are aimed to improve the security and overall experience of Woodpecker.co app. <br />We are sorry for any inconvenience this might cause. Thank you for your understanding. <br /><br />Woodpecker.co Team</p>tag:status.woodpecker.co,2005:Incident/62538082021-02-13T14:00:41+01:002021-02-13T14:00:41+01:00Maintenance works scheduled at Woodpecker.co<p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>14:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>10:01</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>15:23</var> CET</small><br><strong>Scheduled</strong> - We have scheduled some maintenance works at Woodpecker.co connected with our New Billing system release.<br /><br />All components of our app will be disabled for around 4 hours.<br />The maintenance works will begin Saturday 10 AM CET time.</p>tag:status.woodpecker.co,2005:Incident/58338612020-12-19T17:00:34+01:002020-12-19T17:00:34+01:00Maintenance works scheduled at Woodpecker.co<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>17:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>05:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>14:54</var> CET</small><br><strong>Scheduled</strong> - We have scheduled some maintenance works at Woodpecker.co.<br /><br />All components of our app will be disabled for up to a twelve hours. <br /><br />We do not know yet the exact time when the maintenance starts as we would like to perform it when as little users' work is affected as possible.<br /><br />Most likely the maintenance works will begin Saturday early morning CEST time.</p>tag:status.woodpecker.co,2005:Incident/46978252020-07-25T13:00:35+02:002020-07-25T13:00:35+02:00Maintenance works scheduled at Woodpecker.co<p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>13:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>06:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>15:14</var> CEST</small><br><strong>Scheduled</strong> - We have scheduled some maintenance works at Woodpecker.co.<br /><br />The maintenance works will start Saturday 25th at 6:00 AM CEST time and last for about seven hours. All components of our app need to be disabled during the maintenance. <br /><br />Occasional maintenance works are aimed to improve the security and overall experience of Woodpecker.co app. We are sorry for any inconvenience this might cause. <br /><br />Thank you for your understanding. <br />Woodpecker.co Team</p>tag:status.woodpecker.co,2005:Incident/36694242020-03-10T20:01:13+01:002020-03-10T20:01:13+01:00Some components of our app might not be working properly.<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>20:01</var> CET</small><br><strong>Resolved</strong> - We are happy to announce that we have resolved the issue that temporarily disturbed sending processes. Thank you for your patience!</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>18:17</var> CET</small><br><strong>Investigating</strong> - We identified an issue with sending campaigns caused by unavailability on our server. Reply detection might also be affected. Our dev team is working to identify the root cause and implement a solution.</p>