The recent issue has been fully resolved. All services are now functioning as intended.
Thank you for your patience and understanding.
Posted Jun 13, 2024 - 10:01 CEST
Monitoring
We have implemented a solution for the issues affecting email sending and mailbox connections. Initial results indicate that the problem has been resolved. We are closely monitoring the situation to ensure stability.
Posted Jun 12, 2024 - 12:41 CEST
Investigating
We are currently experiencing issues with sending emails and connecting new mailboxes, primarily affecting customers in the North America region. Some running campaigns are not sending emails as expected.
Our team is investigating the cause and working to resolve the problem as quickly as possible. We apologize for any inconvenience and appreciate your understanding.